The purchase of EEme will help Tendril to add nonintrusive load monitoring and disaggregation capabilities to its data analytics platform
Tendril will acquire EnergySavvy, a developer of customer engagement solutions to round out its energy management offerings and develop a “single-solution suite” for utilities looking to provide a “modern residential customer experience.”
This is Tendril’s second acquisition of the year 2019. In January 2019, the company acquired energy analytics provider EEme, to build its disaggregation capabilities.
Tendril’s acquisitions are enabling it to beef up its customer engagement and load monitoring capabilities at a time when both of those have captured utilities’ focus.
Tendril will merge with its advanced energy analytics, Home Energy Management product, behavioral engagement systems and other capabilities with EnergySavvy’s customer-facing and internal systems.
CEO Adrian Tuck said in a statement, “Tendril is bringing together companies that extend the technical capabilities of our platform.”
He added, “EEme gave us the industry’s most accurate disaggregation technology, and now EnergySavvy brings us best-in-class personalization.”
The companies said in the deal announcement that EnergySavvy works with more than 30 utilities and its offerings have assisted firms to reduce call volumes while increasing program enrollment rates, customer trust scores, and other metrics, the companies
Aaron Goldfeder, CEO of EnergySavvy, said the deal with Tendril “creates a platform that unites all residential utility customer data, analytics and insights in one place.”